:root{--bg:#f3f6fb;--panel:#fff;--panel2:#f8fafc;--text:#0f172a;--muted:#64748b;--soft:#94a3b8;--line:#e2e8f0;--primary:#2563eb;--primary2:#4f46e5;--green:#10b981;--amber:#f59e0b;--red:#ef4444;--sidebar:#0b1220;--sidebar2:#101a2f;--shadow:0 18px 50px rgba(15,23,42,.08);--radius:18px}*{box-sizing:border-box}html,body{margin:0;min-height:100%;font-family:Inter,system-ui,sans-serif;background:var(--bg);color:var(--text)}button,input,select,textarea{font:inherit}.hidden{display:none!important}.mobile-only{display:none}.brand-mark{width:54px;height:54px;display:grid;place-items:center;border-radius:17px;background:linear-gradient(135deg,#3b82f6,#6d5dfc);color:#fff;font-weight:900;box-shadow:0 16px 35px rgba(59,130,246,.28)}.brand-mark.small{width:42px;height:42px;border-radius:13px;font-size:13px}.eyebrow{font-size:10px;letter-spacing:.12em;font-weight:800;color:var(--primary)}.login-screen{min-height:100vh;display:grid;grid-template-columns:minmax(0,1.2fr) minmax(420px,.8fr);background:#fff}.login-art{position:relative;overflow:hidden;min-height:100vh;background:radial-gradient(circle at 80% 15%,rgba(59,130,246,.28),transparent 32%),radial-gradient(circle at 12% 80%,rgba(109,93,252,.25),transparent 34%),linear-gradient(145deg,#07101f,#0c1830 55%,#101b34);display:flex;align-items:center;padding:8vw;color:#fff}.login-copy{position:relative;z-index:2;max-width:720px}.login-copy h1{font-size:clamp(42px,5vw,76px);line-height:1.02;letter-spacing:-.055em;margin:34px 0 24px}.login-copy p{max-width:620px;font-size:17px;line-height:1.7;color:#cbd5e1}.login-points{display:flex;gap:24px;flex-wrap:wrap;margin-top:34px;color:#93c5fd;font-size:12px;font-weight:700}.login-orb{position:absolute;border-radius:50%;filter:blur(3px);opacity:.35}.login-orb.one{width:360px;height:360px;background:#2563eb;right:-120px;top:15%}.login-orb.two{width:260px;height:260px;background:#7c3aed;left:8%;bottom:-100px}.login-card{align-self:center;width:min(480px,calc(100% - 64px));justify-self:center;display:grid;gap:22px}.login-card h2{font-size:34px;letter-spacing:-.04em;margin:7px 0}.login-card p{margin:0;color:var(--muted);line-height:1.5}.login-card label,.field{display:grid;gap:8px;font-size:12px;font-weight:700;color:#334155}.login-card input,.field input,.field select,.field textarea,.search-input{width:100%;border:1px solid var(--line);background:var(--panel);color:var(--text);border-radius:12px;padding:13px 14px;outline:none;transition:.15s}.login-card input:focus,.field input:focus,.field select:focus,.field textarea:focus,.search-input:focus{border-color:#93c5fd;box-shadow:0 0 0 4px rgba(37,99,235,.08)}.primary-btn,.secondary-btn,.danger-btn,.ghost-btn{border:0;border-radius:12px;min-height:42px;padding:0 16px;font-weight:800;font-size:12px;cursor:pointer;display:inline-flex;align-items:center;justify-content:center;gap:8px}.primary-btn{background:linear-gradient(135deg,var(--primary),var(--primary2));color:#fff;box-shadow:0 10px 24px rgba(37,99,235,.2)}.secondary-btn{background:#eef4ff;color:#1d4ed8}.danger-btn{background:#fef2f2;color:#b91c1c}.ghost-btn{background:var(--panel2);color:var(--text);border:1px solid var(--line)}.full{width:100%;min-height:48px}.form-error{min-height:20px;color:#dc2626;font-size:12px}.login-mobile-brand{display:none}.app-shell{min-height:100vh;display:grid;grid-template-columns:252px minmax(0,1fr)}.sidebar{position:sticky;top:0;height:100vh;background:linear-gradient(180deg,var(--sidebar),#0c1528);color:#dbeafe;display:flex;flex-direction:column;padding:16px 12px;z-index:20}.sidebar-brand{height:64px;display:flex;align-items:center;gap:11px;padding:0 8px 14px;border-bottom:1px solid rgba(148,163,184,.12)}.sidebar-brand div{min-width:0}.sidebar-brand strong,.sidebar-brand small{display:block}.sidebar-brand strong{font-size:13px}.sidebar-brand small{font-size:10px;color:#7c8aa4;margin-top:4px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;max-width:150px}.nav-menu{display:flex;flex-direction:column;gap:5px;padding:16px 4px;overflow:auto}.nav-label{font-size:9px;letter-spacing:.14em;color:#53617a;font-weight:800;padding:18px 12px 7px}.nav-item{position:relative;border:0;background:transparent;color:#8fa0bc;display:flex;align-items:center;gap:12px;min-height:44px;padding:0 12px;border-radius:11px;cursor:pointer;text-align:left}.nav-item span{width:20px;text-align:center;font-size:17px}.nav-item b{font-size:12px;font-weight:700}.nav-item:hover{background:rgba(255,255,255,.05);color:#fff}.nav-item.active{background:linear-gradient(90deg,rgba(37,99,235,.24),rgba(79,70,229,.1));color:#fff;box-shadow:inset 3px 0 #60a5fa}.nav-badge{margin-left:auto;background:#ef4444;color:#fff;font-size:9px;font-style:normal;min-width:20px;height:20px;padding:0 6px;border-radius:999px;display:grid;place-items:center}.sidebar-user{margin-top:auto;border-top:1px solid rgba(148,163,184,.12);padding:14px 8px 4px;display:flex;align-items:center;gap:10px}.avatar{width:36px;height:36px;border-radius:11px;display:grid;place-items:center;background:#1e3a8a;color:#bfdbfe;font-size:11px;font-weight:900}.sidebar-user-copy{min-width:0;flex:1}.sidebar-user-copy strong,.sidebar-user-copy small{display:block;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.sidebar-user-copy strong{font-size:11px;color:#f8fafc}.sidebar-user-copy small{font-size:9px;color:#718096;margin-top:3px}.icon-btn{width:38px;height:38px;border:1px solid var(--line);border-radius:11px;background:var(--panel);color:var(--muted);display:grid;place-items:center;cursor:pointer}.sidebar .icon-btn{background:transparent;border-color:rgba(148,163,184,.16);color:#8fa0bc}.main-area{min-width:0}.topbar{height:78px;padding:0 26px;display:flex;align-items:center;justify-content:space-between;gap:18px;border-bottom:1px solid var(--line);background:rgba(255,255,255,.87);backdrop-filter:blur(15px);position:sticky;top:0;z-index:10}.topbar-title span{font-size:9px;letter-spacing:.11em;color:var(--soft);font-weight:800}.topbar-title h1{font-size:20px;letter-spacing:-.03em;margin:4px 0 0}.topbar-actions{display:flex;align-items:center;gap:9px}.connection-pill{height:38px;padding:0 12px;border:1px solid #bbf7d0;background:#f0fdf4;border-radius:999px;color:#047857;display:flex;align-items:center;gap:7px;font-size:10px;font-weight:800}.connection-pill i{width:7px;height:7px;border-radius:50%;background:#10b981;box-shadow:0 0 0 4px rgba(16,185,129,.12)}.company-switch select{height:38px;border:1px solid var(--line);border-radius:11px;background:var(--panel);padding:0 12px;color:var(--text);font-size:11px}.menu-toggle{display:none}.content{padding:24px;max-width:1700px;margin:0 auto}.hero{display:flex;align-items:flex-start;justify-content:space-between;gap:18px;margin-bottom:20px}.hero h2{font-size:26px;letter-spacing:-.04em;margin:0 0 7px}.hero p{margin:0;color:var(--muted);font-size:12px;line-height:1.6}.hero-actions{display:flex;gap:9px;flex-wrap:wrap}.stats-grid{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:14px;margin-bottom:20px}.stat-card{background:var(--panel);border:1px solid var(--line);border-radius:var(--radius);padding:18px;box-shadow:0 8px 24px rgba(15,23,42,.035)}.stat-top{display:flex;justify-content:space-between;gap:12px;align-items:center}.stat-icon{width:38px;height:38px;border-radius:12px;background:#eff6ff;color:#2563eb;display:grid;place-items:center;font-size:16px}.stat-card small{color:var(--muted);font-size:10px;font-weight:700}.stat-card strong{display:block;font-size:27px;margin-top:12px;letter-spacing:-.04em}.stat-card em{display:block;font-size:9px;color:var(--soft);font-style:normal;margin-top:4px}.panel{background:var(--panel);border:1px solid var(--line);border-radius:var(--radius);box-shadow:0 10px 30px rgba(15,23,42,.04)}.panel-head{padding:16px 18px;border-bottom:1px solid var(--line);display:flex;align-items:center;justify-content:space-between;gap:14px}.panel-head h3{font-size:13px;margin:0}.panel-head p{font-size:10px;color:var(--muted);margin:3px 0 0}.panel-body{padding:18px}.dashboard-grid{display:grid;grid-template-columns:minmax(0,1.4fr) minmax(300px,.6fr);gap:16px}.activity-list{display:grid;gap:10px}.activity-item{display:flex;align-items:center;gap:12px;padding:11px;border-radius:12px;background:var(--panel2);border:1px solid var(--line)}.activity-dot{width:9px;height:9px;border-radius:50%;background:var(--green)}.activity-copy{min-width:0;flex:1}.activity-copy strong{display:block;font-size:11px}.activity-copy small{font-size:9px;color:var(--muted)}.empty{padding:42px 18px;text-align:center;color:var(--muted);font-size:12px}.empty b{display:block;color:var(--text);font-size:14px;margin-bottom:7px}.table-wrap{overflow:auto}.data-table{width:100%;border-collapse:collapse}.data-table th,.data-table td{padding:12px 14px;border-bottom:1px solid var(--line);text-align:left;font-size:11px;white-space:nowrap}.data-table th{font-size:9px;color:var(--soft);letter-spacing:.07em;text-transform:uppercase;background:var(--panel2)}.data-table tr:hover td{background:rgba(37,99,235,.025)}.badge{display:inline-flex;align-items:center;gap:6px;height:26px;padding:0 9px;border-radius:999px;font-size:9px;font-weight:800;background:#f1f5f9;color:#475569}.badge.green{background:#ecfdf5;color:#047857}.badge.amber{background:#fffbeb;color:#b45309}.badge.blue{background:#eff6ff;color:#1d4ed8}.badge.red{background:#fef2f2;color:#b91c1c}.toolbar{display:flex;gap:9px;align-items:center;justify-content:space-between;margin-bottom:14px}.toolbar .search-wrap{position:relative;max-width:420px;flex:1}.search-input{height:42px;padding-left:14px}.cards-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:14px}.entity-card{padding:17px;background:var(--panel);border:1px solid var(--line);border-radius:16px}.entity-card-top{display:flex;align-items:flex-start;justify-content:space-between;gap:10px}.entity-card h3{font-size:13px;margin:0}.entity-card p{font-size:10px;color:var(--muted);line-height:1.55;margin:7px 0 0}.entity-meta{display:flex;gap:7px;flex-wrap:wrap;margin-top:15px}.central-layout{height:calc(100vh - 126px);min-height:600px;display:grid;grid-template-columns:340px minmax(420px,1fr) 280px;background:var(--panel);border:1px solid var(--line);border-radius:18px;overflow:hidden;box-shadow:var(--shadow)}.inbox-pane{border-right:1px solid var(--line);display:flex;flex-direction:column;min-width:0}.inbox-toolbar{padding:14px;border-bottom:1px solid var(--line)}.inbox-filters{display:flex;gap:6px;margin-top:9px}.filter-chip{border:1px solid var(--line);background:var(--panel2);height:30px;padding:0 9px;border-radius:9px;color:var(--muted);font-size:9px;font-weight:800;cursor:pointer}.filter-chip.active{background:#eff6ff;color:#1d4ed8;border-color:#bfdbfe}.conversation-list{overflow:auto;flex:1}.conversation-row{display:grid;grid-template-columns:42px minmax(0,1fr) auto;gap:10px;padding:13px 14px;border-bottom:1px solid var(--line);cursor:pointer;transition:.12s}.conversation-row:hover,.conversation-row.active{background:#f8fbff}.conversation-row.active{box-shadow:inset 3px 0 var(--primary)}.conv-avatar{width:42px;height:42px;border-radius:14px;background:#e0e7ff;color:#4338ca;display:grid;place-items:center;font-size:12px;font-weight:900}.conv-main{min-width:0}.conv-name{display:flex;align-items:center;gap:7px}.conv-name strong{font-size:11px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.unread{min-width:18px;height:18px;padding:0 5px;border-radius:999px;background:#2563eb;color:#fff;font-size:8px;display:grid;place-items:center}.conv-preview{font-size:9px;color:var(--muted);white-space:nowrap;overflow:hidden;text-overflow:ellipsis;margin-top:5px}.conv-tags{display:flex;gap:5px;margin-top:7px}.conv-time{font-size:8px;color:var(--soft);padding-top:2px}.chat-pane{display:flex;flex-direction:column;min-width:0;background:linear-gradient(180deg,#fbfdff,#f7f9fc)}.chat-head{height:66px;padding:0 16px;background:var(--panel);border-bottom:1px solid var(--line);display:flex;align-items:center;justify-content:space-between;gap:12px}.chat-contact{display:flex;align-items:center;gap:10px;min-width:0}.chat-contact strong{display:block;font-size:12px}.chat-contact small{display:block;font-size:9px;color:var(--muted);margin-top:3px}.chat-actions{display:flex;gap:7px}.chat-messages{flex:1;overflow:auto;padding:22px}.message-row{display:flex;margin:8px 0}.message-row.outbound{justify-content:flex-end}.message-row.internal{justify-content:center}.message{max-width:min(72%,680px);padding:10px 12px;border-radius:14px 14px 14px 4px;background:#fff;border:1px solid var(--line);box-shadow:0 4px 14px rgba(15,23,42,.035)}.message-row.outbound .message{background:#eaf2ff;border-color:#cfe0ff;border-radius:14px 14px 4px 14px}.message-row.internal .message{max-width:88%;background:#fff7ed;border-color:#fed7aa;color:#9a3412;border-radius:11px}.message-author{font-size:8px;font-weight:800;color:var(--primary);display:block;margin-bottom:4px}.message-body{font-size:11px;line-height:1.55;white-space:pre-wrap}.message-time{display:block;text-align:right;color:var(--soft);font-size:8px;margin-top:6px}.chat-composer{padding:12px 14px;background:var(--panel);border-top:1px solid var(--line)}.composer-tools{display:flex;gap:6px;margin-bottom:8px}.composer-box{display:grid;grid-template-columns:minmax(0,1fr) auto;gap:8px}.composer-box textarea{resize:none;min-height:48px;max-height:130px;border:1px solid var(--line);border-radius:13px;padding:12px;background:var(--panel2);color:var(--text);outline:none}.details-pane{border-left:1px solid var(--line);background:var(--panel);overflow:auto}.details-section{padding:16px;border-bottom:1px solid var(--line)}.details-section h4{margin:0 0 12px;font-size:10px;text-transform:uppercase;letter-spacing:.08em;color:var(--soft)}.details-contact{text-align:center;padding-top:22px}.details-contact .conv-avatar{margin:auto;width:58px;height:58px;border-radius:19px;font-size:16px}.details-contact h3{font-size:13px;margin:10px 0 4px}.details-contact p{font-size:10px;color:var(--muted);margin:0}.detail-row{display:flex;justify-content:space-between;gap:12px;padding:8px 0;font-size:10px}.detail-row span{color:var(--muted)}.detail-row strong{text-align:right;font-size:10px}.quick-list{display:grid;gap:7px}.quick-item{padding:9px;border:1px solid var(--line);border-radius:10px;background:var(--panel2);font-size:9px;cursor:pointer}.modal-backdrop{position:fixed;inset:0;background:rgba(2,6,23,.62);backdrop-filter:blur(3px);display:none;align-items:center;justify-content:center;padding:20px;z-index:100}.modal-backdrop.open{display:flex}.modal-card{width:min(640px,100%);max-height:90vh;overflow:auto;background:var(--panel);border:1px solid var(--line);border-radius:20px;box-shadow:0 30px 80px rgba(2,6,23,.32)}.modal-head{padding:18px 20px;border-bottom:1px solid var(--line);display:flex;align-items:center;justify-content:space-between}.modal-head h3{margin:4px 0 0;font-size:17px}.modal-body{padding:20px}.form-grid{display:grid;grid-template-columns:1fr 1fr;gap:14px}.field.full-span{grid-column:1/-1}.field textarea{min-height:110px;resize:vertical}.form-actions{display:flex;justify-content:flex-end;gap:8px;margin-top:18px}.toast-stack{position:fixed;right:18px;bottom:18px;z-index:200;display:grid;gap:9px;width:min(360px,calc(100% - 36px))}.toast{background:#0f172a;color:#fff;border-radius:13px;padding:12px 14px;box-shadow:0 18px 45px rgba(2,6,23,.25);font-size:10px;line-height:1.5;animation:toastIn .2s ease}.toast.error{background:#7f1d1d}.toast.success{background:#065f46}@keyframes toastIn{from{opacity:0;transform:translateY(8px)}to{opacity:1;transform:none}}body.dark{--bg:#070d18;--panel:#0d1627;--panel2:#101b2e;--text:#e5edf8;--muted:#8ea0ba;--soft:#607089;--line:#213047}.dark .topbar{background:rgba(13,22,39,.9)}.dark .conversation-row:hover,.dark .conversation-row.active{background:#111f35}.dark .chat-pane{background:#09111f}.dark .message{background:#111d31}.dark .message-row.outbound .message{background:#14264a;border-color:#1d3d77}.dark .connection-pill{background:#052e22;border-color:#14532d;color:#6ee7b7}

.composer-label{display:flex;align-items:center;justify-content:space-between;gap:10px;margin-bottom:8px}.composer-label b{font-size:10px}.composer-label span{font-size:8px;color:var(--muted)}.send-message-btn{min-width:148px}.send-message-btn:disabled,.audio-transcribe-btn:disabled{opacity:.62;cursor:wait}.media-file-badge{margin-top:8px}.audio-card{margin-top:7px;min-width:min(360px,62vw);padding:10px;border:1px solid var(--line);border-radius:12px;background:var(--panel2)}.audio-card.unavailable{display:grid;gap:3px;min-width:220px}.audio-card.unavailable span{font-weight:800;font-size:10px}.audio-card.unavailable small{font-size:8px;color:var(--muted)}.audio-title{display:flex;align-items:center;justify-content:space-between;gap:10px;margin-bottom:8px}.audio-title span{font-size:10px;font-weight:850}.audio-title small{font-size:8px;color:var(--muted)}.audio-card audio{display:block;width:100%;height:38px}.audio-actions{display:flex;justify-content:flex-end;margin-top:7px}.audio-transcribe-btn{border:1px solid var(--line);background:var(--panel);color:var(--text);border-radius:9px;padding:7px 9px;font-size:8px;font-weight:800;cursor:pointer}.audio-transcript{display:grid;gap:4px;margin-top:8px;padding:9px;border-radius:9px;background:var(--panel);border:1px solid var(--line)}.audio-transcript b{font-size:8px;color:var(--primary);text-transform:uppercase;letter-spacing:.05em}.audio-transcript span{font-size:10px;line-height:1.5;white-space:pre-wrap}
@media(max-width:1200px){.stats-grid{grid-template-columns:repeat(2,1fr)}.cards-grid{grid-template-columns:repeat(2,1fr)}.central-layout{grid-template-columns:300px 1fr}.details-pane{display:none}.dashboard-grid{grid-template-columns:1fr}}
@media(max-width:820px){.app-shell{display:block}.sidebar{position:fixed;left:-280px;width:260px;transition:.2s}.sidebar.open{left:0;box-shadow:20px 0 60px rgba(0,0,0,.25)}.mobile-only,.menu-toggle{display:grid}.topbar{height:68px;padding:0 14px}.topbar-title h1{font-size:17px}.connection-pill{display:none}.content{padding:14px}.hero{display:block}.hero-actions{margin-top:12px}.central-layout{height:calc(100vh - 98px);grid-template-columns:1fr}.inbox-pane{border:0}.chat-pane{display:none}.central-layout.chat-open .inbox-pane{display:none}.central-layout.chat-open .chat-pane{display:flex}.stats-grid{gap:10px}.stat-card{padding:14px}.cards-grid{grid-template-columns:1fr}.form-grid{grid-template-columns:1fr}.field.full-span{grid-column:auto}.company-switch select{max-width:120px}}
@media(max-width:540px){.login-screen{display:block;background:#f8fafc;padding:28px 18px}.login-art{display:none}.login-card{width:100%;min-height:calc(100vh - 56px);align-content:center}.login-mobile-brand{display:flex;align-items:center;gap:10px;margin-bottom:12px}.login-card h2{font-size:29px}.stats-grid{grid-template-columns:1fr 1fr}.stat-card strong{font-size:22px}.hero h2{font-size:22px}.topbar-actions .icon-btn{display:none}.modal-backdrop{padding:10px}.chat-head{height:auto;min-height:64px;padding:10px}.chat-actions .ghost-btn span{display:none}.message{max-width:86%}}

/* V1.1 - Evolution guiada + IA homologada */
.config-note{display:grid;gap:5px;padding:12px 14px;margin-bottom:16px;border:1px solid #bfdbfe;background:#eff6ff;border-radius:12px;color:#1e3a8a;font-size:10px;line-height:1.5}.config-note b{font-size:11px}.config-note.warning{border-color:#fed7aa;background:#fff7ed;color:#9a3412}.field-note{font-size:9px;color:var(--muted);font-weight:500}.inline-actions{display:flex;align-items:center;gap:8px;flex-wrap:wrap}.qr-connect{display:grid;gap:16px}.qr-status{text-align:center}.qr-status p{font-size:11px;line-height:1.55;color:var(--muted);max-width:500px;margin:10px auto 0}.qr-image{display:block;width:min(330px,80vw);height:auto;margin:0 auto;padding:10px;background:#fff;border:1px solid var(--line);border-radius:18px;box-shadow:0 16px 40px rgba(15,23,42,.1)}.qr-placeholder{width:min(330px,80vw);min-height:260px;margin:0 auto;display:grid;place-items:center;text-align:center;padding:24px;border:1px dashed var(--line);border-radius:18px;background:var(--panel2);color:var(--muted);font-size:11px}.qr-placeholder small{font-size:9px}.dark .config-note{background:#0d2240;border-color:#1d4d85;color:#bfdbfe}.dark .config-note.warning{background:#32190b;border-color:#7c2d12;color:#fed7aa}

/* V2.0 API-FIRST / visual de aplicativo ------------------------------------ */
.content.central-content{max-width:none;height:calc(100vh - 78px);height:calc(100dvh - 78px);padding:14px;overflow:hidden}
.central-content .central-layout{height:100%;min-height:0;grid-template-columns:minmax(285px,320px) minmax(0,1fr) minmax(250px,290px);border-radius:16px;box-shadow:0 10px 35px rgba(15,23,42,.06)}
.live-source-line{display:flex;align-items:center;gap:7px;margin-bottom:10px;color:var(--text)}.live-source-line b{font-size:10px}.live-source-line small{margin-left:auto;font-size:8px;color:var(--muted)}.live-source-dot{width:8px;height:8px;border-radius:50%;background:#10b981;box-shadow:0 0 0 4px rgba(16,185,129,.12)}
.live-warning{margin:9px;padding:9px 10px;border-radius:10px;background:#fff7ed;border:1px solid #fed7aa;color:#9a3412;font-size:9px;line-height:1.45}
.chat-placeholder{margin:auto;padding:32px;display:grid;place-items:center;text-align:center;gap:8px;color:var(--muted);max-width:460px}.chat-placeholder b{font-size:14px;color:var(--text)}.chat-placeholder span{font-size:10px;line-height:1.55}.placeholder-icon{width:52px;height:52px;border-radius:18px;display:grid;place-items:center;background:#eff6ff;color:#2563eb;font-size:20px}.loading-ring{width:28px;height:28px;border-radius:50%;border:3px solid var(--line);border-top-color:var(--primary);animation:centralSpin .7s linear infinite}@keyframes centralSpin{to{transform:rotate(360deg)}}
.conv-avatar{position:relative;overflow:hidden;flex:0 0 auto}.conv-avatar span{position:relative;z-index:1}.conv-avatar.has-photo{background:#e2e8f0}.conv-avatar.has-photo img{position:absolute;inset:0;width:100%;height:100%;object-fit:cover;z-index:2}.chat-avatar{width:40px;height:40px;border-radius:50%}.details-avatar{width:72px!important;height:72px!important;border-radius:50%!important}
.conversation-row{padding:12px 13px;grid-template-columns:44px minmax(0,1fr) auto}.conversation-row .conv-avatar{width:44px;height:44px;border-radius:50%}.conv-name strong{font-size:11px}.conv-preview{font-size:9.5px;line-height:1.35}.conv-tags{margin-top:6px}
.chat-pane{position:relative;min-height:0;background:linear-gradient(180deg,#f9fbfe 0%,#f5f8fc 100%)}.chat-head{height:64px;flex:0 0 64px;padding:0 14px}.chat-contact-copy{min-width:0}.chat-contact-copy strong,.chat-contact-copy small{white-space:nowrap;overflow:hidden;text-overflow:ellipsis;max-width:360px}.live-chat-source{display:flex;align-items:center;gap:5px;font-size:7.5px;color:#059669;margin-top:3px}.live-chat-source i{width:5px;height:5px;border-radius:50%;background:#10b981}.details-toggle{display:none}
.chat-messages{min-height:0;padding:16px 5%;scroll-behavior:smooth}.history-source-chip{width:max-content;max-width:90%;margin:0 auto 14px;padding:6px 10px;border:1px solid var(--line);border-radius:999px;background:rgba(255,255,255,.78);backdrop-filter:blur(8px);font-size:8px;color:var(--muted);box-shadow:0 4px 15px rgba(15,23,42,.03)}
.message-row{margin:5px 0}.message{max-width:min(70%,650px);padding:8px 10px;border-radius:13px 13px 13px 4px;box-shadow:0 1px 3px rgba(15,23,42,.05)}.message-row.outbound .message{border-radius:13px 13px 4px 13px;background:#e7f0ff}.message-author{font-size:7.5px;margin-bottom:3px}.message-body{font-size:11px;line-height:1.45}.message-time{font-size:7.5px;margin-top:4px;display:flex;justify-content:flex-end;gap:4px;align-items:center}.message-status{color:#2563eb;font-weight:900}.note-message{background:#fff7ed!important;border-color:#fed7aa!important}
.media-preview{display:block;overflow:hidden;border-radius:10px;margin-bottom:7px}.image-preview img{display:block;max-width:min(390px,55vw);max-height:420px;width:100%;object-fit:cover}.video-preview video{display:block;width:min(430px,58vw);max-height:420px;background:#000}.document-card{display:flex;align-items:center;gap:10px;min-width:240px;max-width:400px;padding:10px;margin-bottom:5px;border:1px solid var(--line);border-radius:11px;background:var(--panel2);text-decoration:none;color:var(--text)}.document-icon{width:38px;height:38px;border-radius:10px;background:var(--panel);display:grid;place-items:center;font-size:18px}.document-card div{min-width:0;flex:1}.document-card b,.document-card small{display:block;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.document-card b{font-size:10px}.document-card small{font-size:8px;color:var(--muted);margin-top:4px}.document-card em{font-style:normal;color:var(--muted)}.media-unavailable{padding:8px;border-radius:9px;background:var(--panel2);font-size:9px;color:var(--muted)}
.audio-card{min-width:min(360px,58vw);margin:0 0 5px;padding:8px 9px}.audio-title{margin-bottom:6px}.audio-card audio{height:34px}.audio-transcribe-btn{padding:6px 8px}.audio-transcript{font-size:10px}
.chat-composer{flex:0 0 auto;padding:9px 12px 10px;box-shadow:0 -8px 30px rgba(15,23,42,.03)}.composer-label{margin-bottom:6px}.composer-tools{margin-bottom:6px;gap:5px}.tool-btn{min-height:30px;border:1px solid var(--line);border-radius:9px;background:var(--panel2);color:var(--text);padding:0 9px;display:inline-flex;align-items:center;gap:5px;font-size:9px;font-weight:750;cursor:pointer}.composer-box{grid-template-columns:minmax(0,1fr) auto;gap:7px;align-items:end}.composer-box textarea{min-height:42px;max-height:140px;border-radius:12px;padding:11px 12px;line-height:1.45;overflow-y:auto}.send-message-btn{min-width:92px;min-height:42px;padding:0 14px}.send-message-btn b{font-size:15px}.composer-hint{display:block;margin:4px 2px 0;color:var(--soft);font-size:7.5px}.composer-locked{display:flex;align-items:center;justify-content:space-between;gap:12px;padding:5px 2px}.composer-locked b{font-size:10px}.composer-locked span{font-size:8px;color:var(--muted);text-align:right;max-width:430px}
.details-pane{min-width:0}.details-contact .badge{margin-top:10px}.details-contact h3{font-size:14px}.detail-row{font-size:9.5px}.detail-row strong{max-width:150px;overflow:hidden;text-overflow:ellipsis}.mobile-contact-card{display:flex;align-items:center;gap:14px}.mobile-contact-card h3{margin:0 0 5px;font-size:15px}.mobile-contact-card p{margin:0;color:var(--muted);font-size:10px}.detail-modal-grid{display:grid;grid-template-columns:1fr 1fr;gap:10px;margin:16px 0}.detail-modal-grid div{display:grid;gap:5px;padding:11px;border:1px solid var(--line);border-radius:10px;background:var(--panel2)}.detail-modal-grid span{font-size:8px;color:var(--muted)}.detail-modal-grid b{font-size:10px}
.dark .history-source-chip{background:rgba(13,22,39,.78)}.dark .chat-pane{background:#09111f}.dark .document-card{background:#101b2e}.dark .placeholder-icon{background:#10213d;color:#93c5fd}

@media(max-width:1300px){.central-content .central-layout{grid-template-columns:300px minmax(0,1fr)}.details-pane{display:none}.details-toggle{display:grid}.chat-contact-copy strong,.chat-contact-copy small{max-width:300px}}
@media(max-width:900px){.content.central-content{height:calc(100dvh - 68px);padding:0}.central-content .central-layout{height:100%;border:0;border-radius:0;grid-template-columns:1fr;box-shadow:none}.inbox-pane{border:0}.chat-pane{display:none}.central-layout.chat-open .inbox-pane{display:none}.central-layout.chat-open .chat-pane{display:flex}.chat-head{height:60px;flex-basis:60px;padding:0 10px}.chat-contact{gap:8px}.chat-avatar{width:36px;height:36px}.chat-contact-copy strong{font-size:11px}.chat-contact-copy small{font-size:8px;max-width:180px}.live-chat-source{display:none}.chat-actions{gap:4px}.chat-actions .ghost-btn,.chat-actions .secondary-btn{min-height:36px;padding:0 10px;font-size:10px}.chat-actions .ghost-btn span{display:none}.chat-messages{padding:12px 10px}.message{max-width:87%;padding:8px 9px}.image-preview img,.video-preview video{max-width:72vw;width:auto}.audio-card{min-width:min(310px,72vw)}.chat-composer{padding:7px 8px calc(8px + env(safe-area-inset-bottom))}.composer-label span{display:none}.composer-tools{overflow-x:auto;scrollbar-width:none}.composer-tools::-webkit-scrollbar{display:none}.tool-btn{white-space:nowrap}.composer-box{gap:5px}.composer-box textarea{min-height:42px;font-size:16px}.send-message-btn{min-width:46px;width:46px;padding:0}.send-message-btn span{display:none}.send-message-btn b{font-size:17px}.composer-hint{display:none}.history-source-chip{font-size:7px;margin-bottom:10px}.conversation-row{min-height:70px}.inbox-toolbar{padding:10px}.search-input{height:40px}.inbox-filters{overflow-x:auto;scrollbar-width:none}.filter-chip{flex:0 0 auto}.details-toggle{display:grid}.modal-card{max-height:94dvh}.detail-modal-grid{grid-template-columns:1fr 1fr}}
@media(max-width:540px){.content.central-content{padding:0}.topbar{height:68px}.topbar-title span{display:none}.topbar-title h1{font-size:16px}.company-switch{display:none!important}.message{max-width:91%}.message-body{font-size:11px}.message-author{font-size:7px}.audio-card{min-width:min(285px,78vw);max-width:78vw}.audio-title small{max-width:120px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.document-card{min-width:210px;max-width:76vw}.image-preview img,.video-preview video{max-width:77vw;max-height:340px}.chat-actions #closeConvBtn{padding:0 9px}.chat-actions #transferBtn{padding:0 9px}.tool-btn span{display:none}.tool-btn{width:36px;justify-content:center;padding:0}.composer-label{margin-bottom:5px}.detail-modal-grid{grid-template-columns:1fr}.mobile-contact-card .details-avatar{width:58px!important;height:58px!important}}
.install-app-btn{min-height:38px;font-size:9px;padding:0 11px}@media(max-width:900px){.install-app-btn span{display:none}.install-app-btn{width:38px;padding:0}}